Flanner Buchanan Receives National Award
posted: Nov. 10, 2022
Flanner Buchanan was recently honored with the 2022 National Funeral Directors Association (NFDA) Pursuit of Excellence Award, placing it among an elite group of funeral service professionals. Pursuit of Excellence Award recipients raise the bar on funeral service excellence by adhering to the highest ethical and professional standards and providing unsurpassed service to families and communities.
To earn an NFDA Pursuit of Excellence Award, a participating funeral home must meet or exceed business standards set forth by the program and demonstrate proficiency in key areas of funeral service such as compliance with state and federal regulations; providing ongoing education and professional development opportunities for staff; offering outstanding programs and resources to bereaved families; maintaining an active level of involvement within the community; participating and actively serving in the funeral service profession; and promoting funeral home services through a variety of marketing, advertising and public relations programs. Participants are also required to adhere to a Pledge of Ethical Practices.
"Every year, I am astounded by the extraordinary ways in which our members are providing meaningful support to grieving families and communities," said NFDA Director of Public Relations Jessica Koth, who manages the Pursuit of Excellence Award program. "The Pursuit of Excellence Task Force applauds Flanner Buchanan for its hard work and dedication to providing a superior level of service to families and communities. We are proud to have them as part of our NFDA family."
Carlos Figueroa, Senior Vice President, Chief Financial Officer of Flanner Buchanan (left) is shown with Randy Anderson, NFDA Immediate Past President (right) receiving the 2022 National Funeral Directors Association (NFDA) Pursuit of Excellence Award during the NFDA International Convention & Expo held last month in Baltimore, Maryland.
image courtesy of Flanner Buchanan
"This award was earned by our outstanding staff who has met and exceeded the NFDA's stringent criteria of service to the families and communities we serve," said Bruce W. Buchanan, 4th Generation Owner/CEO. "My gratitude goes to all those who work for our company and to the NFDA for recognizing our staff's dedication, passion and professionalism."
More information about the NFDA Pursuit of Excellence Award program can be found on the association's website, www.nfda.org/pursuitofexcellence